Ensemble Video is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

No Sharing of Personal Information

Ensemble Video never sells, rents, leases or exchanges your personal information with other organizations. Ensemble Video assures you that the identity of all who contact us through this web site will be kept confidential.


Ensemble Video is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Ensemble Video uses Internet Encryption Software and Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de encrypted at our server.

Billing Policy

We accept Visa, MasterCard, and Discover. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US dollars.

Refund Policy

Self-Hosted Software: You can cancel your self-hosted purchase within 30 days of your installation for a refund. There are no refunds for installation, support and training line items.

Cloud-Hosted Service: There are no refunds for cloud-hosted monthly or annual subscriptions. Taxes must be included where applicable.